Beirut Duty Free website uses cookies to enhance your experience when visiting our website. To find out more about cookies and how to manage them click here or take a look at our Privacy Policy which details cookies used on this site.

Privacy policy

Cigars.BeirutDutyFree.com is committed to protecting your privacy at all times. We use the information we collect about you to process reservations and to provide a more personalized shopping experience. 

a) What information do we collect and how do we use it? 

When you place an reservation, we need to know your, e-mail address, first and last name, address, zip / postal code, city and mobile phone in order to process and fulfill your reservation. When you submit a customer feedback, we also ask for your e-mail address,

We monitor customer traffic patterns and site usage to help us develop the design and layout of the store and to create new services. We may also use the information we collect to occasionally to notify you about important changes to our website, our new services and special offers or promotions we think you'll find interesting via Email or SMS. If you would rather not receive this information, Please send email to info@phoenicia.com.lb. 

When you place reservations or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.

By using our web site, you consent to the collection and use of this information by cigars.beirutdutyfree.com. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect and how we use it.

 

b) Disclaimer 

i.  The content of this web site is to provide customers sufficient information about its products and services so that customers can make an informed choice about whether or not to engage in the transaction.

ii.  Provider does not take any responsibility or have any proprietary rights of Web sites linking out of cigars.beirutdutyfree.com.

iii.  However, while Provider will do our utmost to ensure the highest quality from cigars.beirutdutyfree.com E-commerce site and services, Provider does not warrant that the site or services provided will meet all and any of customer’s requirements. In particular, Provider does not warrant that the e-Commerce site or services will always be available, accessible, uninterrupted, timely, secure and error free.

iv.   This website and its contents are provided on an ‘as is’ and ‘as available’ basis. To the fullest extent permitted by law, Provider makes no and expressly disclaims all representations or warranties of any kind, expressed or implied, including without limitation to the implied warranties of satisfactory quality, fitness for a general or particular purpose, non-infringement and authenticity of any material or claim, and to any implied warranty arising form the course of dealing or usage of trade.

v.    No oral advice or written information given by Provider or its employees shall be used as a warranty nor shall the customer rely on any such information or advice.

vi.  Provider makes no warranty that the contents of the website are free from infection by viruses or any other malicious works which has contaminating or destructive properties.

c) Cookies

Cigars.BeirutDutyFree.com collects information about your use of the Website from cookies.

i. When you enter the Website your computer will automatically be issued with a ‘cookie’.  A ‘cookie’ is a small text file that identifies your computer to our server. Cookies in themselves do not identify the individual user, just the computer used.

ii. Cigars.BeirutDutyFree.com ‘cookies’ record those areas of the Website that have been visited by your computer, for how long and what activity was undertaken on the Website.  We do this so as to understand which are the most popular parts of the Website, and also to improve your experience.  For example, cookies that we use ensure that some promotional items, such as pop‑ups and overlays, do not appear too many times on the same visit to the Website. We do not collect any personal information using cookies which could be used to identify an individual.

iii. Cookies may be served by third parties on Cigars.BeirutDutyFree.com behalf.

iv. In addition, we would also like to make you aware that ‘persistent’ cookies are served on the Website.  ‘Persistent’ cookies usually have a long lifetime as they are ‘harvested’ and ‘refreshed’ whenever a user visits a page where the same or a similar cookie is being used.

 

d) How we use cookies

i. A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

ii. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

iii. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.